We sincerely hope you are satisfied with your purchase, however if you are not for whatever reason we will happily exchange or refund your unworn item providing it is still in resellable condition.
If you receive a faulty item, please let us know via email within 14 days of receipt.
contact@jjmonaghan.com
We cannot refund your postage costs unless product is faulty / incorrect. If your item is faulty or incorrect, you will have to let us know within 14 days of receipt. We cannot give any credit/assistance after this time period. Please make sure that you have carefully reviewed your order before finalising your purchases.
Unfortunately we cannot refund or exchange custom products such as bespoke tartan straps or monogrammed watches.
Sale items are still eligible for exchange and refund provided the item is in unworn condition with original tags and packaging intact.
Please make sure that you have carefully reviewed your order before finalising your purchase.
UK RETURNS / R.O.W RETURNS : We recommend choosing your most reliable service and sending your parcel tracked.
RETURNS ADDRESS
15 Greenhill
Lichfield
Staffordshire
WS136DY
UK
